If you find that you are unable to save or publish your blog post, there might be a few reasons why. Take a look at some of the troubleshooting tips below, but if you still face issues you can also contact the team.
You may not have filled in all the necessary fields
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Try reducing your introduction length to fit within the character limit, and you should then be able to save and publish your post.
You are pasting the text from an external source
If you are pasting the text over after copying it from Word, Google Docs, or another source, it can occasionally carry over some unsupported formatting on the website, which will cause the Schedule, Preview, and Publish buttons to become inactive (appear greyed out).
To avoid this, use the option of ‘Paste as plain text' when you are pasting your text into the Community.
Try a different browser
If none of the solutions above worked, try using a different browser to write your post, such as Chrome or Firefox.
If the issue persists, please get in touch with us at firstname.lastname@example.org.
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